Redsbaby Bounce Bedienerhandbuch PDF herunterladen (Seite 5)

ensure you follow the assembly instructions, which can be found in

the instruction manual and via our ‘How To’ Videos available at www.

redsbaby.com.au.

How To Make A Warranty Claim

Send an email to info@redsbaby.com.au to notify us of your warranty

claim. To validate your warranty claim we will require you to include in

your email:

- a description of the warranty defect including photographs;

- your contact details;

- attached invoice with order number; and

- product batch number (the batch number is printed on a sticker that

is located on the crossbar above the shopping basket on the stroller

frame).

We will respond to your warranty claim within 7 business days and

depending on the nature of the warranty claim, arrange collection of

the product from your nominated address. Collection will take place on

a business day (i.e. not a public holiday or weekend within your state

or territory) between 8am and 5.30pm. Please take care to repack the

product in secure and stable packaging to avoid any damage occurring

in the returns transit. We do not take responsibility for any damage that

occurs in transit to and from our pram repairer.

Once our pram repairer has received the product they will inspect

andconrmthereporteddefect.Wewillthencontactyouwithfurther

information surrounding the repair such as the estimated turn around

time.

If you have any questions, you can contact us at info@redsbaby.com.au.

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Redsbaby Bounce Bedienerhandbuch Seite 5